Follow the links below to download and install your version of Acrobat, and solve common activation and installation problems.
- For Windows: For Mac OS: Download the zip file and copy it to any folder on your computer. Extract the zip file. Navigate to the Setup.exe file. For example if you have copied and extracted the zip file to Adobe folder on your desktop, the folder hierarchy will be: C:UsersDesktopAcrobat2017WebWWMUIAdobe Acrobat/Setup.exe.
- Im afraid not, the only option for a mac is Acrobat Pro. If it helps, Adobe does have some cloud based solutions that could be off interest. Also, heres the product comparison to see what you get for your money with Acrobat Pro.
| Acrobat DC (Subscription) | Acrobat 2020, Acrobat 2017 | Trending issues |
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| Other | ||
Enterprise or VIP (Not for Individual Customers) Acrobat Reader DC | ||
Adobe recommends customers updating their Acrobat DC, Acrobat 2017, or Acrobat 2015 to the latest release. To update from within the application, on the Help menu, choose Check for updates and follow onscreen instructions to complete the update process.
| Common issues |
Quickly find a specific error code or a message: Use your web browser's Find feature to quickly locate your error in this document - press Ctrl+F (Windows) or Cmd+F (Mac OS).
| Error | Message | Solution |
|---|---|---|
| Installation failed | The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. | See Creative Cloud desktop application 'Installation Failed' error message |
| Installation gets stuck at a random percentage | Installation gets stuck at a random percentage | See How to fix suspended installation errors for Acrobat on Windows and App installation hangs |
| Unsupported OS error | Unsupported OS | See System Requirements for Adobe Acrobat | Pro DC, Standard DC |
| Conflicting application while installing Acrobat | Please close the following applications to continue: <Application Name> | See Close a conflicting application or process |
| Unable to reach or connect to Adobe servers | Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again. | See Unable to reach Adobe servers |
| Error 1722 | There is a problem with this Windows Installer package. A program run as the part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: C:Program Files(x86)AdobeAcrobat DCAcrobatAcroCEFAcroServicesUpdater.exe | See Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows |
| Exit code 7 | Please see the specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ... | See Exit code 6 or Exit code 7 install errors |
| Error 1603 | Fatal error during installation. | See Error 1603: A fatal error occurred during installation |
| Error 201, P201 | We've encountered the following issues: There seems to be a problem with the download process. For troubleshooting tips, please visit our customer support page. | This occurs when the download is paused or when the server response is poor. See Network and connectivity issues |
| Error 28000 | Installation of Acrobat Licensing Module has failed. For potential workarounds to this problem please refer to http://www.adobe.com/go/acrobat_installation_rollback | See How to prevent the rollback of Acrobat installation on Windows 64-bit |
| Error 1923 | Adobe Acrobat Update Service (AdobeARMService) could not be installed. Verify that you have sufficient privileges to install system services. | See Error 1923 occurs when you try to update Acrobat DC or Acrobat Reader DC |
| Error 136, C136 | Unable to install the product | Click Retry to download and install Acrobat again |
| Error 1328 | Error applying patch to file C:Config.MsiPT74ID.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information, contact your patch vendor. | See Error 1328: Error applying patch to file |
| Error 1406 | Could not write value {47833539-D0C5-4125-9FA8-0819E2EAAC93} to key SOFTWAREMicrosoftInternetExplorerToolbar. Verify that you have sufficient access to that key, or contact your support personnel. | See Error 1402 or error 1406 when installing Acrobat or Reader |
| Error 19 | The return code from the Adobe Installer Process is (19). Stopping the installation process. Failed in Acrobat [Package Path to Acrobat] deployment (3145775). Stopping the installation process | See Acrobat installation fails with error code 19 |
| Error 1935 | An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164} HRESULT: 0x80070308 | See Acrobat installation fails giving error 1935 on Windows |
| Error 1, P1 | Sorry, installation failed. An unknown error has occurred. | See Resolve installation failure | Adobe Creative Cloud desktop application |
| Error 205, P205 | There seems to be a problem with the downloaded file(s). For troubleshooting tips, please visit our customer support page. | This occurs when there is a problem with the downloaded file(s). See Network and connectivity issues |
| Error 206, P206 | Retry installation. We are unable to reach Adobe servers. Please check your internet connectivity and firewall settings, then click 'Retry'. | This occurs when a network connection is unavailable or the server is unreachable. See Network and connectivity issues |
| Error P22 | Sorry, installation failed Installation on case-sensitive volumes is not supported. Please choose a different volume for installation. | See Case-sensitive drives not supported or similar install error | Mac OS |
| Error P81 | We've encountered the following issues: Another installer is currently running, which must be closed before installing this product. Please close other installers. | See Error P81 or 81 occurs when you install Acrobat DC |
| Error Disk full | Installation done with errors due to low disk space or Installation failed due to low disk space | See Low disk space errors |
| Insufficient disk space | Insufficient disk space. Please check minimum requirements and free up disk space to try again | See Exit codes 30 and 31 - low disk space errors | Creative Suite |
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System requirements for older versions:System requirements | Older versions of Acrobat (XI, X, 9)
- 1.5GHz or faster processor
- Windows Server 2008 R2 (64 bit), 2012 (64 bit), 2012 R2 (64 bit)†, 2016 (64 bit), or 2019 (64 bit); Windows 7 SP1 (32 bit and 64 bit), Windows 8, 8.1 (32 bit and 64 bit)†, or Windows 10 (32 bit and 64 bit)
- 1GB of RAM
- 4.5GB of available hard-disk space
- 1024x768 screen resolution
- Internet Explorer 11; Firefox (ESR); or Chrome
- Video hardware acceleration (optional)
- Adobe Acrobat Reader: iOS, Android, Windows Phone
- Adobe Scan: iOS, Android
- Adobe Fill & Sign: iOS, Android
- Adobe Sign: iOS, Android
These requirements apply to the Acrobat Pro DC subscription plan and are in addition to the requirements listed above.
- Microsoft Windows 10 using Internet Explorer 11, Firefox, or Chrome
- Microsoft Windows 8 using Internet Explorer 10 or later, Firefox, or Chrome
- Microsoft Windows 7 using Internet Explorer 8 or later, Firefox, or Chrome
- Microsoft Windows Vista using Internet Explorer 8 or 9, Firefox, or Chrome
- macOS v10.12 or later using Safari 10 or later, Firefox, or Chrome
* * The Send for Signature tool – which is included with Acrobat Pro DC subscription plans – relies on cloud services provided by Adobe Sign and has unique browser requirements. View requirements.
macOS
Acrobat Pro DC (Acrobat Standard DC is not available on macOS)
- Intel processor
- macOS v10.12, macOS v10.13, macOS v10.14, or macOS v10.15*
- Safari 10.0 or 11.0 (browser plug-in for Safari supported on 64-bit Intel processor only)
- 1GB of RAM
- 2.75GB of available hard-disk space
- 1024x768 screen resolution
*For details, refer to Acrobat compatibility with macOS 10.15 Catalina.
Note:
Pre-August 2019 versions of Acrobat DC, Acrobat 2017, and Acrobat 2015 applications cannot be licensed on macOS 10.15 Catalina. Adobe recommends customers updating their Acrobat DC, Acrobat 2017, or Acrobat 2015 to the latest release. To update from within the application, on the Help menu, choose Check for updates and follow onscreen instructions to complete the update process.
Download Adobe Standard For Mac
- Adobe Acrobat Reader: iOS, Android, Windows Phone
- Adobe Scan: iOS, Android
- Adobe Fill & Sign: iOS, Android
- Adobe Sign: iOS, Android
These requirements apply to the Acrobat Pro DC subscription plan and are in addition to the requirements listed above.
- Microsoft Windows 10 using Internet Explorer 11, Firefox, or Chrome
- Microsoft Windows 8 using Internet Explorer 10 or later, Firefox, or Chrome
- Microsoft Windows 7 using Internet Explorer 8 or later, Firefox, or Chrome
- Microsoft Windows Vista using Internet Explorer 8 or 9, Firefox, or Chrome
- macOS v10.12 or later using Safari 10 or later, Firefox, or Chrome
* * The Send for Signature tool – which is included with Acrobat Pro DC subscription plans – relies on cloud services provided by Adobe Sign and has unique browser requirements. View requirements.
Language versions
Acrobat Pro DC, Acrobat Standard DC
The Acrobat DC desktop app is available in the following languages:
English French German Japanese Italian Spanish Dutch Brazilian Portuguese Swedish | Danish Finnish Norwegian Simplified Chinese Traditional Chinese Korean Czech Polish Russian | Turkish Hungarian Ukrainian Slovak† Slovenian† North African French ‡ Middle Eastern Hebrew§ Middle Eastern Arabic§ |
Adobe Standard For Mac
†Available on Windows only.
‡The North African French (Français) version is a French application user interface with Arabic/Hebrew right-to left language support enabled by default.
§For Arabic and Hebrew, the application user interface is in English and Arabic/Hebrew right-to-left language support is enabled by default.
The Acrobat Reader mobile app is available in all the above languages except Hungarian, North African French, Slovak, Slovenian, and Ukrainian. Right-to-left language support is not provided.
Software Adobe For Mac
Browser-based PDF services app is available in these languages: English, Brazilian Portuguese, Danish, Finnish, French, German, Italian, Japanese, Norwegian, Spanish, and Swedish.
Language availability varies when working with features supported by Adobe Document Cloud services. For more information, see Document Cloud Language Tiers.
Note:
Adobe online services are available only to users 13 and older and require agreement to additional terms and the Adobe Privacy Policy. Online services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.
Adobe For Mac
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